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Write Hard, Die Free {musings}

This pin.

When I was a cub reporter at the Kansas City Star, I was gifted one of these by an editor. 

I came across it again today and I stopped.

I wrote about 5-6 stories on half of a suburban/rural county north of Kansas City every day as part of my “fellowship.”

I smoked too many cigarettes, stayed up too late and lived off sauteed spinach and spaghetti. Sometimes ramen. I made about $25,000 a year. My credit card regularly paid for groceries.

This is where I started.

Today, I make a slightly better living and have learned to cook other things on the cheap. I quit smoking (unless I’m out or stressed) over 4 years ago. I rarely write stories.

But I’m still a journalist.

I dropped in on a class at USC yesterday and I looked at the students, a couple of whom I knew.

I want to tell you this:

You will work too hard. You will no be paid enough. You will get yelled at, doors slammed in your face. You will stand on the side of the road next to a terrible accident in heels until your feet go numb from throbbing. You will never forget that accident.

You will write stories you hate, and your editor will kill the only sentence you like in that story.

But it will be worth it, I promise.

The sleepless nights, the carpal tunnel, the lack of a social life outside the newsroom, it’s worth it.

One day, you will look up and realize you’ve done this for six years and you have never stopped loving it. You will be tired, your shoulders will ache and you will only be thinking about the story. Today’s story. Today’s experiment.

Journalism will beat you up and leave you by the side of a road, but it will come back for you a few hours later, with the promise of a story so good that you’ve got to hear it. A tweet so heartfelt that you might cry. It will hand you a project that is so awe-inspiring that you will work on it until you fall asleep on your laptop.

I still love spinach. I still don’t make enough. I could leave this industry — and I did — and get paid twice as much. But I came back to it.

I will always write hard. And I know because of that, i will die free.

    • #journalism
  • 1 year ago
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Post-#jcarn thoughts

About 30 people sat in a room for a full day where our brains were squeezed for innovation. @digidave promised us we’d be out of brain juices and as always, he didn’t lie.

The purpose of Hardly Strictly Young (If you’re wondering, it’s a reference to a bluegrass festival) was to look at four recommendations from the Knight Foundation and formulate actions based off of them. A few things to be noted: this wasn’t necessarily about journalism, although we were 30 journalists, the words “journalism” and “newsroom” were rarely spoken. Knight white paper was about improving the information needs of communities. As vague as that sounds, it was possibly vaguer. The report was full of assumptions and for a number of the 16 recommendation implementations we made, we threw half of the words Knight used out the window, working from what we knew. 

These are 30 of the smartest, most innovative journalists I know. Everyone from coders, to project managers to evangelists and some flat-out amazing reporter/bloggers. Despite the constantly rotating selection of food and snacks Reynolds kindly provided us, we were wiped at the end of the day.

I want to stop here and not outline the implementations we came up with. You can hear about those on the stream of presentations.

What is worth commenting on is the tone and trends I noticed throughout the weekend and the thoughts I think are underlying.

Partnerships

A public media survey recently came out that more or less said that local NPR-member stations rarely, if ever, partnered with outside organizations and newsrooms (LINK). It’s changing, for sure, but the process seems slow.

Despite this, I can’t think of a single plan that we came up with that didn’t involve meeting with other newsrooms and anchor institutions — everything from barber shops to churches to the Elks Club. 

In order for any fundamental change to occur in how we present information to communities and work with them to improve our reporting, we need to make better use of the existing resources. This holds particularly true in the case of inner cities and rural areas. After working in semi-rural areas and launching a site in an underserved urban community, I’ve learned nothing but that communities have been ignored, abused and sometimes cast of by the same journalistic institutions that are now scrambling to cover them. 

Let’s not ignore the fact that journalism isn’t the only answer to giving communities the connection and information they need, as well. DavisWiki and others were named in our recommendations, none of which are actual newsroom products.

We have to get over our egos and seriously think about what partnerships can bring us. Newsrooms are starting to work with blogs and small, local sites, but it goes a little beyond that. I had a straight-forward conversation with one of the few non-journalists in the room, Rahn from a foundation in Boston about journalism and foundation/non-profit partnerships and the hurdles we face. In essence, it came down to egos and transparency. Foundations are thinking about hiring journalists, knowing that the reports they release might be biased. Newsrooms are tip-toeing toward foundations, hoping there is a way to partner without appearing biased, even though the public may not care. The only solution Rahn and I could think of was transparency, but that doesn’t even completely answer the problem. Can we trust the public enough to know that there are multiple “truths” to every story?

Get our of your box

The next words you read will not be revolutionary. Or new. But reporters need to go back into the communities they serve. 

Much of what was discussed was about that, but a step beyond. Evaluating communities’ needs whether defined or understood was the purpose of a few implementations, including the CAT signal (possibly the quickest I’ve ever seen an idea from a conference become a site and Twitter handle).

This is where you bring in people like Brian Boyer and Daniel Braubacher. Numbers, analytics and opening pathways to discover community needs is what is missing. The issue with journalism is that we move at the speed of light, with little time to slow down and look at what is passing us by. Market research, evaluation and building systems to make authentic reporting easier simply takes too much time when we’re under deadline. At least, it seems to.

We’re past the age of investigative dream teams, where you have a year to report a single story. Newsrooms are squashed for time and resources. We’ve got to stop trying to do everything, slow down and do a few things well — including actually seeing the communities were serve for who they are.

Finding existing models

You get 30-some of incredibly well-read people in a room and you’ll discover that some things you’re dreaming of already exist.

Simply put: we can’t spend money to re-invent the wheel. Few of us have VC funding to build like Facebook, but a number of things that have come out of start-up culture can be repurposed for journalism. @suzanneyada and @laurenmichell presented Basecamp for communities, a consistent theme “—— for communities/journalism”

It goes back to partnering outside of journalism. If journalists and the tech-community really, truly worked together, what could we come up with? It’s the purpose of hacks/hackers and I wish more newsrooms were looking at it.

City-centric design

This may be my only criticism. Perhaps the issue is that many of the innovators in the room came from mid-to-large cities, but far too often, we’re designing things for cities the likes of Washington D.C. and San Francisco.

I work in a large city, and I spend a good amount of time working in the context of cities. However, if I were Knight, I’d start looking at ideas and technology that serve smaller, underserved communities.  There are far more small publications than there are NYTimes’. This is not to say that we need to build Patches. NPR is in the process of launching Core Publisher, which will do well to serve small stations get on the web quickly and easily.

Conclusion

There were more ideas and themes that came up, but I hooked on these four. I wouldn’t be surprised if you see some of the attendees implementing some of the ideas we came up with.

I want to make sure I say thanks to the Reynolds Institute and Dave for inviting me out. It was a great weekend and I’m pretty sure we’re all BFFs forever now. Long live the #jcarn bus of awesome.

    • #jcarn
    • #journalism
  • 2 years ago
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Innovation outside of the bubble

(This post is part of the awesome Carnival of Journalism.)

Innovation is a tricky word. It’s tossed around journalism blogs and conferences with ease, but let’s get real here — true innovation is hard. 

This is not to make excuses for lackadaisical newsrooms or those who shun change. It’s a reality. You can have a great idea, see it through to reality and it still fails or lands with crickets.

So, I can only applaud Knight for what they’re doing with the News Challenge and what Reynolds is doing with their fellows. It’s tough to foster innovation and it’s tough to find time in a busy newsroom to even ponder innovation.

But I’m worried we’re innovating in a bubble. It’s not tech start-ups or even thought leaders who need help innovating. It’s figuring out how to do that at work, along with the day-to-day slug. (@grovesprof has it right there.)

I’m pretty sure we’ve all done this. You go to a conference. You get learn new things, you meet new people, think of new ideas and go back to work bursting with energy.

And then you have meetings to attend, stories to write or edit and problems to solve. Energy gone. Ideas lost to your indecipherable handwriting in a notebook somewhere in the pile of conference freebies.

This is where I think Knight and others have a chance to make a difference.

Two suggestions, one for each program.

1) Knight. More follow up. I’ve seen plenty of Knight News Challenge ideas get built and then….nothing. There is very little followup, seemingly and many projects either run out of steam or fail with little retrospective. It’s fine to fail, but let’s make sure that these ideas are creative in journalism and business. Sorry, revenue and/or business support needs to play more of a part. I surely don’t hand out my money without expectation for ROI, why should Knight?

2) Reynolds. Pair those amazing fellows with newsrooms who needs help. I’m looking at the Mozilla program here. Bring forces of change to newsrooms with these people. Have them pair with a participating news org and make their plans, blogs posts and thoughts into reality. 

So many newsrooms need energy. Innovation shouldn’t occur in dorm housing on a campus or in a apartment in Silicon Valley. Innovation needs to happen in the tranches.

    • #RJI
    • #journalism
    • #carnival of journalism
  • 2 years ago
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The Value of Listening

(I was recently asked at work to write about the value of social media and blogging. Somehow, it became a blog post. So here it is)
I recently gave a couple of talks around Los Angeles focusing on blogging and social media at the station.

Without intention, my theme quickly became listening.

News outlets are used to talking. We’re used to telling people the news through their medium and informing their day. We wake them up, tell them what happened around town and send them off on their day with a banana and a coffee. We let them talk back, maybe through certain outlets like the editorial page or in online comments, but we rarely responded.

It’s a monologue. Not a dialogue.

Now, we’re getting push back. We’re seeing blogs popping up and friends informing each other through Facebook and Twitter. No longer can we be the center of the world.

It’s important to engage. It’s important that we take the conversations we are already having to the next level. The public is demanding that we speak to them. They’re throwing the coffee in our faces, and telling us that Suzy down the street told them differently.

Stalking the conversation
Follow the conversation to where it is. If it is on street corners, we should be there.

We can no longer afford to silo conversations in one area. We must seek out our audience and join them where they are — Facebook, Twitter, Yelp, Foursquare, wherever.

Not always our show
Through social media, we have to accept that we are walking into someone elses’ dinner party and listening to the conversation.

NPR’s Andy Carvin is frequently quoted as saying that NPR’s Facebook page was successful because NPR remembers that the page is on Facebook. It’s not their party to run. They’re just there as a conduit, to moderate.

Yet, realizing our influence
When we give tours of the station, people are enamored and thrilled at the chance to see us at work.

We have to remember that regardless of how menial we think our jobs and stories seem, they can be the world to someone. We wake them up in the morning, we keep people company during slow hours at work, quiet nights and sometimes on their commutes.

Whether we like it or not, we are important and we are strong voices in people’s lives. We must live up to that. We must let them in and remind them that this is not a one-way relationship. We need them as much as they need us.

Back to listening
At the end of the day, we should do all of these things. But we should listen first.

Listen to your community and what they want and need from you. Respond to them. Then speak.

It takes a minute, but it’s also un-training what we’ve done for so long.

    • #journalism
  • 2 years ago
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Mark your calendars, college journos

In case you want to meet me, you’ll find me at the National College Journalism Convention on March 4.

Details of my chat (others from KPCC will be chatting as well):

Including the Public in Your Journalism

Learn guerilla tactics in social media and outreach in order to grow the number of people who have a relationship with your news organization. 

Jason Kandel, Sharon McNary and Kim Bui, Southern California Public Radio/kpcc.org

Hollywood Ballroom, 2.20 p.m.

I’m also judging some web sites, excited to see what’s changed in the world of college journalism since I left oh-so-long ago.

    • #find me
    • #events
    • #journalism
  • 2 years ago
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Telling the public the truth: We don’t know anything

(This post of part of the wonderousness that is the Carnival of Journalism)

In the past few weeks, I’ve spent a lot of time working on KPCC’s new local site, OnCentral. In short, it’s a site covering a small swath of South LA, and we hope to release some aspects of community reporting in a few weeks.

When I talk to people about the site, I outline two ideas, that seem to align with a couple of Knight recommendations:

We know nothing

Journalists often drop in on a community and quickly announce, “Here I am! A journalist, to tell you how your community is, because I went to school and I know more than you do. I live across town, but it doesn’t matter.”

I know this because I used to be a city government reporter. I’ve realized that attitude is wrong. 

I don’t know anything. The only thing that makes me better is that while community members have jobs to get to and kids to raise, my job is to ask questions about their community. I will continue to know nothing without their help. 

This is why the site is going to allow the community to contribute to stories, not just contribute stories. They wil help us report stories better, because they know more. They live there and they live with the problems and successes of the neighborhood.

Reporting goes beyond the story

I anticipate holding community events, working with schools to tell stories and other things that take the story beyond the web site. 

This is a community that needs more than a news site, they need a gathering place. One of the first thingsI was told from a community member was “I don’t know what’s going on three blocks from me.” 

We’re going to try to fix that, online and off. More on this another time.

Trusting the community

So what do these ideas have to do with the topic at hand?

It’s about trust.

The question is what can we do to increase news sources? The answer is that we have always had more than enough sources, we’ve just never let them tell their story.

Let’s admit it, we’ve never trusted the public. We don’t think they are journalists, we don’t think they are ethical, etc etc. They could never tell a story as well as we could. They could never pore through documents or attend city council meetings like we do. Oh, no. We are *special*.

Even now, with citizen journalism gaining traction we still corral the public’s work onto a page you can’t find on the site or a separate place altogether. Why can’t we just look at the public we serve and tell them that we want to work with them?

Public media dips their toes into this now and again with call-in shows, but we need to go further.

When I tell people we are allowing the public to edit our stories, I tend to get a look of aghast. Fear. Distrust.

Yes, all submissions will be looked at by an editor. Yes, they will be fact-checked.

But I’m going to trust that the public wants their story told as much as I want to help them tell those stories.

We have to learn to accept the fact the we are as talented as the public that supports us. If they become sources of news with us, we can not only improve journalism, but we can give them more faith in what we do, because they’ll be part of it.

    • #journalism
    • #carnival of journalism
  • 2 years ago
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Asking more of our teachers (and students)

(This post is a part of the lovely new and improved Carnival of Journalism!)

I did not begin my love affair with journalism in high school. It did not even begin when I switched majors to journalism. It began the day I walked into a student newsroom at Iowa State University. It began the day I met a fellow student who gave me a story and told me to kick ass at it.

I like to tell people that I never left the newsroom after that.

But things are different now. 

We ask more and more of our reporters and students are increasingly told to know everything. They are caught between learning how to write, report, tweet, edit video and more.

I feel for students these days. But I also know that those requests for more knowledge come from this: We need journalists with a sense of experimentation.

The fearlessness that comes with trying new things and potentially failing is difficult to teach.

We can’t shy away from changing journalism education in a way that accepts digital knowledge and the spirit of experimentation. But instead of embracing the change, schools are running from it. This disappoints me. 

In an article for Inside Higher Education, Michael Bugeja, the director of the school I graduated from, wrote this:

“Our budget is slim, and our curriculums even slimmer. We don’t teach entrepreneurialism; we practice it with year-round apprenticeships and outsourcing services. Our graduates understand what technology can, should not and must never do. But I worry about their future because educators and foundations keep touting technology without assessing it. Doing so will tell a sad narrative of failure to monetize large-scale news operations.”

How is this acceptable?

Bugeja seems to say it’s OK that Iowa State isn’t teaching entrepreneurialism and instead relying on others to teach their students how to march forward into a new kind of journalism. Shouldn’t the university teach in conjunction with other programs? Journalism isn’t taught in silos.

Furthermore, Bugeja’s argument for journalism programs treading carefully into technology seems to be founded on an intense underestimation of our audience.

“Journalism used to focus on what citizens needed to know, whether they liked it or not. Now it focuses on what the audience wants, explaining the spike in celebrity and entertainment news.”

We are not here to be the dictators of what is important. And I’d like to believe our audience is not only interested in Paris Hilton.

What journalism does best is add context to what is happening and facilitate the conversation around it. The highlight of the troubles in journalism is that we are getting back to our roots. Journalism is based on conversation and we are just moving that conversation online.

It does sound suspiciously like marketing. And that should not be a bad thing. There should be absolutely not shame in teaching students to promote their work. There should never be shame in telling people, “I wrote a damn good story today.”

So what do we do?

We need to challenge educators and programs. We need to bend the rules of what we think of as journalism. Programs that reflect what we worked on even in 1995 doesn’t cut it anymore. Students should learn a little business, a little marketing, a little PR.

Let’s stop teaching students that they are the ultimate source of information as journalists. Let’s teach them that their ultimate goal is to learn from the audience as well as their sources. Let’s teach them to talk to the audience that they are working for.

Let’s work with start-ups, the business school, newsrooms and beyond to have students understand why storytelling is the most important skill you have as a journalist — but not the only one necessary to survive.

Yes, it’s a lot to ask of journalism programs. But if we’re asking so much of our students, shouldn’t we ask that much of our teachers?

    • #journalism
  • 2 years ago
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My big announcement (you should read this)

It’s with excitement that I tell the world that I will soon be joining L.A.’s KPCC as a community editor and social media specialist.

For a while, I have struggled with my love of journalism. This industry, which I love and respect, has dealt me a few blows. It’s made me wince, cry and scream.

But, in the end, I love it.

Some of you know I left journalism after getting laid off again. I lost faith for a minute.

Then, I helped start #wjchat, I did some work for spot.us and some other orgs and I started organizing ONA events in Los Angeles. I realized I cannot walk away from journalism and some wonderful people I’ve met and spoken to in the past year have shown me that. You should know who you are and I cannot thank you enough for that.

My hands are shaking as I type this. I keep my personal thoughts out of my lifestream most of the time, but I’m going to be honest here: I’m scared and so excited I might burst. I thought a long time about this move and there were a lot of tough decisions along the way.

This is my dream job and KPCC is an organization I’ve watched since I moved to L.A. I cannot be luckier than to be in a position to help them grow, engage and tackle this great city.

It’s an exciting time for online journalism. I hope I can live up to it.

    • #journalism
    • #personal
    • #announcements
  • 2 years ago
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Random links that don't fit anywhere else, but you should know about. Not always safe, always interesting. I think.


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